Free download and read ebooks online Sales Force Management - Leadership, Innovation, Technology by Mark W. Johnston, Greg W. Marshall full book PDF ePUB Audiobook. Download a free ebooks and kindle audiobook Sales Force Management - Leadership, Innovation, Technology with ISBN id 9781138951723 full page with book summary. Mark W. Johnston book PDF ePUB of Sales Force Management - Leadership, Innovation, Technology published by Routledge in 2016. Sales Force Management released with category Sales management with total 465 pages.
Sales Force Management - Leadership, Innovation, Technology by Mark W. Johnston free book pdf
In this latest edition of Sales Force Management, Mark Johnston and Greg Marshall continue to build on the tradition of excellence established by Churchill, Ford, and Walker, increasing the book s reputation globally as the leading textbook in the field. The authors have strengthened the focus on managing the modern tools of selling, such as customer relationship management (CRM), social media and technology-enabled selling, and sales analytics. It s a contemporary classic, fully updated for modern sales management practice. Pedagogical features include: Engaging breakout questions designed to spark lively discussion Leadership challenge assignments and mini-cases to help students understand and apply the principles they have learned in the classroom Leadership, Innovation, and Technology boxes that simulate real-world challenges faced by salespeople and their managers New Ethical Moment boxes in each chapter put students on the firing line of making ethical choices in sales Role Plays that enable students to learn by doing A selection of comprehensive sales management cases on the companion website A companion website, featuring an instructor s manual, PowerPoints, and other tools to provide additional support for students and instructors, will be coming soon. Please contact Routledge's sales team for advance access to the materials. "
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